Do you happen to know the ticket number, and if so, can you post it so that other customers can use that for reference purposes? It looks like the DHCP issue is consistently back. The non-static IPv4 and dual stack IPv6, were the only 2 reasons to stay with Rogers. So, a small update from me, for what it's worth at this moment... WAN_Connection: ISP's DHCP did not function proper... - Fido - 175091. Hardware Version||1A|. Re: FTTP - "Your ISP's DHCP does not function properly". AlphaKilo07 what firmware version is your modem running at the present time?
Dhcp Does Not Function Properly
Moderators are not employees or representatives of HWZ. What is not configured by dhcp. When you are setting the TP Link up in modem only mode what options does it give for ISP in step 5 from here: How to setup TD-W9970 Router in Modem Only Mode? When logged into my router's setup page, I am seeing a message "Your ISP's DHCP does not function properly" - any insight into what that could be caused by, and if it might be causing my current issues? I stopped using the router and still have problems, on my 2nd phone that uses just wifi even tiktok is unreachable because of this issue.
Ip Address When Dhcp Is Not Working
And depending on lease time settings, auto reboot settings, and specfic router firmware and models, our routers may be asking for a new IPv4 address, but receiving the same IPv4, and therefore our routers are confused they didn't recieve a new IPv4, and choke out... hence ISP DHCP errors... because in Automatic IP, the DHCP should issue a new IPv4 when asked too, not issue the same one... Solved: ASUS RT-AX86S - "Your ISP’s DHCP Does Not Function... - NOW Community. This all starting to make sense. Then I set up my new router again and everything is solved. Changing my password and updating on the router (after testing login on the the plusnet support site). I ofund this track on Rogers forum which is related: Thanks.
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Just to point out, the other potentially offending partner in all of this is the CMTS, which has its own software configuration, which does change. It's almost as if I have an issue with the WAN port. I then re-applied the newest firmware and it's kept the connection. After much playing around, it turned out to be an issue with the ASUS firmware. I would like to raise a few issues that may need to be considered by bridgemode users and Rogers tech support though... if Rogers has transitioned from "Automatic" or Randomized IPv4, to Static IPv4, then users like myself, may need to adjust our network setups... SOLVED] - Router Issue. After that I thought I was in the clear (Rogers was pushing something to my modem? ) Now that said, I have my CODA in bridgemode, so I have no access to the login/configuration pages, and cannot verify what firmware version I am on at this point, or if that 4pm event Saturday was a firmware patch or just a drop... Resetting the router.
Your Isp's Dhcp Does Not Function Properly Without
19-09-2022 10:46 AM - edited 19-09-2022 10:47 AM. And a technician will be sent onsite. Any idea or is/are there any setting you I try. I have an asus RT-AC86U router hooked up to plusnet over fibre. Does anyone have any ideas as to what might be wrong? I did get a CODA replacement modem delivered last week. Have a look at: @drFishFlan Plusnet do not use a DHCP type connection on FTTP, so as @markhawkin says you need to set up a PPPoE connection in the router with no VLAN ID configured as that is dealt with in the Openreach ONT. Both of these units were fully functioning on Sky Broadband. 3 WAN, WAN Connection Type needs to be set to PPPoE, here you should add your broadband username. Your isp's dhcp does not function properly without. I have to work tomorrow and this is going to cause me serious problems.
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Thought about exchanging my unit but it seems based on your experiences and the other person who replied that the problem isn't my hardware. WOW - thanks for the explanation! The options on the TD-W9960 are slightly different as there is no "ISP" option. This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Your isp's dhcp does not function properly please. Just wanted to keep folks in the loop so we can continuously share experience until we know its been resolved. Software Version||7. My router from time to time, momentarily lost the connection to the Modem (hitron CODA-4582). Let me know how it goes.
Everything is pointing towards the WAN feed, but I'm not sure of what it could be??? Hello community, I have recently joined NOW Broadband and am struggling to get my ASUS router working. Otherwise, my set up is as per the step 5 graphic. Were you supplied a Hub Two as part of your FTTP installation? The support team cannot do anything more than look at the problem and see that it's an issue. I've been having these exact same problems for the last month or so. Which wasn't new btw, it was clearly "renewed"/used, clear scratches and light cosmetic damages on the rear of the unit in general, and all around the ethernet outlets. That implies that the problem is with the modem's firmware. It's too early to claim the issue is resolved, but it is stable for myself at this time. But great summary of what you have found! DOES NOT YET support PURE IPv6 internet. 386_49599) but downgraded to an older version (3. My router is ASUS AC86U.
TP-Link United Kingdom (assuming the setup on the TD-W9960 and TD-W9970 are similar). It already dropped like 3 times today already since Sunday night. They also appear to have changed their DHCP IPv4 policy, where as, prior to these updates, IPv4 addresses were assigned at random, first available unassigned address.... Now... We have static IPv4. The main part of the issue though, I still believe, is the removal/discontinued use of IPv4 entirely. Called Rogers and informed them that this not an area issue and should be looking at the modem for firmware and etc. I can however confirm, that I have had both a valid IPv4 and IPv6 address this entire time, I havnt been monitoring the IPv6 address itself, but the IPv4 is still definitely static and no longer randomized from Rogers. I've verified that I have internet when plugging my desktop directly to my modem, but I have no connection when going through the router. Rogers tech support on the phone, was very clear to me that they can not even login to our modems remotely using IPv4 anymore, nor can they 'see' any such assigned address, even when I can see one on my end still, most of the time!!! At this moment I don't consider my issue resolved...
I don't suppose anyone has any idea of how I can fix this problem myself? Got all hopes up (at least for me) from Thursday to Sunday. Within the last month or so, Rogers has been pushing firmware updates to begin the removal and discontinuation of IPv4 services. Same type of diagnostic was executed, signal check and etc. How did it go after the tech visit? I've unplugged and restarted both the modem and router, checked various cables to see if the specific cable was the issue, as well as verifying with a switch that no connection was happening when connecting the router to the switch. However, if I configure my TP Link as a router with a Sky(MER) profile, it connects immediately. I am experiencing the exact same thing! I'm on software version 7. But when the connection fails, the IPv4 goes to 0. As I said previously, without Rogers informing anyone, especially 3rd party Router manufacturers, they were doing this, there is no built in support for most devices to handel the loss of IPv4 while still having IPv6. I have to power-cycle my CODA-4582 almost every morning since I can't access the admin page to do a reboot, then it's fine for the rest of the day at least until I go to bed. Hi @drFishFlan, I'm really sorry for the problem with your FTTP service.
Also, when I go to the DOCSIS WAN page, the DOCSIS Overview section directly below is fully populated again. My modem was acting upon Thursday where I can't log in properly and was super slow when trying to do so. Switching from Aggresive DHCP to normal mode. If what you found is true then it needs to be addressed properly as we are still paying for Rogers service and expect it to be reliable. Still trying to digest it and understand it. You can choose the modulation type of ADSL or VDSL instead, I have VDSL selected. Can you log into your router and make sure it's using the account password? 37, don't recall what it was during the problem week though. Edited for spelling, sorry if I missed anymore XD. I'm surprised you had to make any changes, as coming from Sky I would have expected it to just keep working.
I have to say I am surprised that BT don't have any engineers working over Sundays/Bank holidays! I wonder if in fact the situation is caused by a bad CMTS configuration versus a problem modem firmware update or installation. I've been having the same problem since mid last week. This should sort it for you, but probably worth trying the Plusnet Hub just to check that the connection is working. DrFishFlan I don't have Plusnet FTTP but my understanding is that you need PPPoE which doesn't fit with your mention of DHCP. I should say I have a tech coming by tomorrow but most of the time they just add a thing to my cable and leave, I hope they take this problem seriously, most of the time it feels like they do a band aid fix and are eager to leave.
I got my modem swapped already (CODA-4582) to another one but no difference so that rules out modem itself. Happy to share config screenshots if that helps! Looks like I'm in the same boat.
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